Question 1

How does Postal certified mail work?

Accepted Answer

Postal integrates with USPS certified mail services. Upload your document, enter recipient details, and we handle the printing, mailing, and tracking with proof of delivery.

Question 2

What document types are supported?

Accepted Answer

Postal supports PDF documents up to 10MB. Common documents include letters, contracts, notices, certificates, and legal documents that need certified delivery.

Question 3

How long does delivery take?

Accepted Answer

USPS Certified Mail typically takes 3-5 business days. Express options are available for faster delivery. Tracking updates are provided throughout the process.

Question 4

Is proof of delivery available?

Accepted Answer

Yes! Every Certified Mail letter includes proof of delivery with recipient signature, delivery date, and timestamp. This can be downloaded for your records.

Question 5

Can I mail internationally?

Accepted Answer

Currently Postal serves US domestic addresses only. International mailing options will be available soon.

Question 6

What are the pricing plans?

Accepted Answer

Postal offers Pay-As-You-Go ($6.99 per letter) and subscription plans: Professional ($49/mo, 20 letters) and Business ($99/mo, 50 letters) with volume discounts.

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